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LawHelpMN.org LiveHelp

Can't find the legal information that you need on LawHelpMN.org? Use LiveHelp to ask a LawHelpMN.org Web site specialist for help.

What is LiveHelp?

LiveHelp helps you find information on LawHelpMN.org.
You talk with a LawHelpMN.org Web site specialist by typing your question. Your question is sent immediately to the Web site specialist, and the Web site specialist quickly sends you the location of the information you're looking for, if available. (This is also called "chatting" or "instant messaging.")
LiveHelp is a project of the Minnesota Legal Services Coalition, the Minnesota State Bar Association, and the Minnesota Judicial Branch.

Who will I chat with?

You chat with LawHelpMN.org staff and volunteers. The staff and volunteers have been trained to help find information on LawHelpMN.org.

Who may use LiveHelp?

LiveHelp is for low- and moderate-income visitors to LawHelpMN.org. Other people who help low- and moderate-income people may also use LiveHelp.

When is LiveHelp available?

LiveHelp is usually available
  • Monday    9:00 am - 4:00 pm (Central)
  • Tuesday      9:00 am - 4:00 pm
  • Wednesday  9:00am - 4:00 pm
  • Thursday      9:30am - 4:30 pm
  • Friday        10:00 am - 5:00 pm
When LiveHelp is not available, try using our Search Tool in the upper right corner of every page, or see our Directory of Legal Aid Offices in the top bar of every page. If you think you won't qualify for free Minnesota Legal Services, see our page on how to find a private attorney.

How does LiveHelp work?

LiveHelp is convenient and easy to use. Just click on the "Live Help" button on any page on LawHelpMN.org to begin.
You do not need to download or install software.
For help using LiveHelp, see "Having trouble using LiveHelp?"

What types of questions can I ask?

LiveHelp will help you find information on LawHelpMN.org. LawHelpMN.org has information about common civil legal problems, such as divorce, parenting plans, landlord and tenant issues, and disability benefits. LawHelpMN.org does not have information about criminal issues.
We will do our best to find resources or give you a phone number where you can get more help.
We can't give legal advice, and we can't tell you what to do to solve your legal problem.
Please read our Legal Information Service Policy for more information.

What does LiveHelp cost?

LiveHelp is free! We offer LiveHelp as a service to LawHelpMN.org visitors.

What personal information do we ask for?

You don't need to give us any personal information to use LiveHelp.
Read our privacy policy for more information.

Is LiveHelp Section 508 compliant?

LiveHelp uses LivePerson's Timpani software, which meets all current guidelines for compliance with Section 508 of the U.S. Rehabilitation Act (29 U.S.C.-794d) and ADA Guidelines.
The LivePerson software is designed to work with standard assistive technology hardware (such as specialty keyboards and Braille readers) as well as operating system technologies (such as stickykeys and mousekeys.)
For more information about LivePerson and accessibility, please visit the LivePerson Web site.
Last Review and Update: Jun 03, 2011