Scams, Fraud and Unfair Sales Practices

• Consumer Action Handbook

  In this handbook, the GSA's Office of Citizen Services brings you the latest information on your consumer rights and responsibilities. Content Detail

  By:

  General Services Administration

• Consumer Complaint "How-to" Video

  How to file a complaint with the Federal Trade Commission. Content Detail

  By:

  Federal Trade Commission (FTC)

  Read this in:

  Spanish / Español

• How Not to Get Hooked by a 'Phishing' Scam

  Content Detail

  By:

  Federal Trade Commission (FTC)

  Read this in:

  Spanish / Español

• How to Right a Wrong

  This brochure explains your rights when it comes to mail and telephone order shopping, unordered merchandise, and door-to-door sales. It also tells you how to write an effective complaint letter and lists some resources for additional help. Content Detail

  By:

  Federal Trade Commission (FTC)

  Read this in:

  Spanish / Español

• How to Avoid Auto Fraud

  Facts and tips about auto financing, sales, and how to avoid fraud. Content Detail

  By:

  National Association of Consumer Advocates

• Latest Sweepstakes Scams Feature Con Artists Impersonating Government Officials

  Content Detail

  By:

  Federal Trade Commission (FTC)

• Beware of Phony Collection Scams

  Americans are now more in debt than at any other time in history. The recent and dramatic increase in consumer debt has spawned hundreds of new credit-related scams. Content Detail

  By:

  Minnesota Attorney General's Office

• E-mail Banking Scams

  Although online banking with a reputable bank is typically a secure practice, a new email scam, targeted at individuals and businesses alike, may jeopardize the security of your financial account information. Content Detail

  By:

  Minnesota Attorney General's Office

• International Lottery Scams

  Content Detail

  By:

  Federal Trade Commission (FTC)

• Online Auctions

  Online auctions provide access to products and services sold from businesses and individuals all over the globe. As a result, consumers need to use caution -- because they don't know who might be behind the products or services purchased. Content Detail

  By:

  Minnesota Attorney General's Office

• The Cooling-Off Rule: When and How to Cancel a Sale

  Content Detail

  By:

  Federal Trade Commission (FTC)

• Work-At-Home Scams

  Many people who need extra money would like to work at home. Unfortunately, some companies cheat people out of money by preying on this desire to make money from home. Content Detail

  By:

  Minnesota Attorney General's Office

• Beware of Scholarship Scams

  Content Detail

  By:

  Minnesota Office of Higher Education

• Charitable Donations: Give or Take?

  Content Detail

  By:

  Federal Trade Commission (FTC)

  Read this in:

  Spanish / Español

• Consumer Fraud against the Elderly

  Content Detail

  By:

  Federal Trade Commission (FTC)