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Hospitals and Rights of Patients with Disabilities During COVID-19

Authored By
Minnesota Disability Law Center

Last updated: June 10, 2020

Federal and state laws give patients (or their medically necessary representatives) the right to be a part of planning their health care and making informed choices.

People with disabilities have the right to full and equal access to healthcare services. The Americans with Disabilities Act (ADA) and the Minnesota Human Rights Act (MHRA) prohibit discrimination based on disability in healthcare services.

Use these 4 steps first for all the problems in this fact sheet.

  1. Keep notes of who in the hospital you talk to when you ask for supports and when.
     
  2. Ask for the hospital’s decision in writing.
     
  3. Ask for an ombudsperson/patient advocate to be involved to help fix the problem.
     
  4. If you feel your rights are still being violated and the steps for your problem in this fact sheet don’t work, use the hospital grievance process to file a complaint.

Common Problems and What You Can Do