Privacy Policy

General Policy

This privacy statement applies to anyone who uses, and anyone who submits a Contact Form or Fact Sheet Order Form to us. 

We do not collect personal information like your name, address, or email address, except when we ask for it through our Contact Form or Fact Sheet Order Form. We do collect anonymous data about how the website is used. This data does not identify individual users.

If you submit a Contact Form or Fact Sheet Order Form, we only use your personal information to respond to your request. We keep a record of that contact. The records are saved privately on our website and deleted following our retention policies.

The information we collect from the LawHelpMN Guide is used to help figure out the best legal resources, information and referrals to help your specific situation. This is based on where you live, your age, your membership in specific groups, your income and eligibility for legal services, and your legal problem. Resources and organizations base eligibility for services on these factors. We collect this information so we can give you the best results to help you.

General Usage Statistics

We also collect statistics and data on how our website is used by visitors and through Google Analytics. All information is anonymous so users cannot be identified.

We use Google Analytics to track visits to our site. Google Analytics uses cookies on your web browser to collect and track this data. Data is collected and presented in a way that keeps your identity hidden. We only see trends and statistics, not information about you as a specific visitor. We use Google Analytics to:

  • Track how much our content is used and visited. This helps us decide what content to update and promote.
  • Report to our funders and potential funders about website usage from year to year.
  • Learn how to design and present our website to make it work better for more users.
  • Identify problems or barriers to access on our website.

You can opt-out of letting Google Analytics collect your data by using the Google Analytics Opt-out Browser Add-on.  Learn more about Google Analytics Data Collection.

We share LawHelp Guide and Google Analytics statistics with:

  • Our funders and potential funders.
  • Partners in the legal aid and legal aid technology communities – for joint work on website improvement projects or for informational purposes/studies of legal aid website use.
  • Contractors performing development or maintenance work on our website.

We do not sell or use data to sell things to you. We may use data to help us learn how to best promote our services or website. 

Our websites do not knowingly or intentionally collect personal information from children

If you are a parent or guardian and you believe our website has collected personal information about your child, please contact us.

Learn more about protecting your child's privacy online.


Our sites contain links to third party sites. If you click on one of those links, you are taken to sites we do not control. This policy does not apply to the information practices of other websites.

Internet Safety

The Internet is not 100% secure. We cannot promise that this website is completely safe. Use caution when using the Internet! If you are using a public or shared computer, the information you enter could be stored on that computer and other people could find it later. Make sure to close out of the browser completely when you are done.

Policy Updates

From time to time we may change our privacy practices or policies. If there are changes, the latest version of our policy will be posted in this section.

Questions about this Policy

If you have any questions or concerns about this Privacy Policy or our data collection and usage, please contact us.

Updated: 1/25/2019