If you don’t think you were overpaid, if you don’t agree with the amount they say you owe, or if you don’t think you should have to pay the benefits back, you have the right to file an appeal. Your appeal has to be in writing.
For MFIP, GA and MSA overpayments, you have 30 days from the date you got the first overpayment notice to appeal. If you appeal an MFIP, GA or MSA overpayment after 30 days but within 90 days, you must prove that you had a good reason for being late.
For SNAP overpayments, you have 90 days from the date you got the first overpayment notice to appeal. The notice gives information on how to appeal.
Be careful not to miss your appeal deadline while you are waiting for an accounting.
You can fill out a form and submit your appeal online.
There are instructions also if you want to read those. Read the form carefully, fill it out completely and click "Submit" on the bottom right. It is a good idea to print a copy for yourself.
If you don't want to do it online, write a letter saying what you think is wrong about the overpayment claim. Put your case number and date on the letter. Keep a copy for yourself.
Send the letter to: MN Department of Human Services
Appeals Office
PO Box 64941
St. Paul, MN 55164-0941
OR you can fax the letter. The fax number at the State Appeals Office is (651) 431-7523. Keep the fax confirmation sheet.
It is a good idea to mail or fax a copy of your appeal to your financial worker too.
